University College Dublin logo
Dr Enrico Secchi


Enrico Secchi

Lecturer/Assistant Professor
School of Business
(01) 716-8958
University College Dublin, School of Business, Graduate School of Business Carysfort Avenue Blackrock Co. Dublin


Enrico is a lecturer in Supply Chain Management in the School of Business at University College Dublin (UCD). His research focuses on service operations with particular emphasis in the design of customer experiences. His research adopts a multidisciplinary perspective to analyse the relationships between service delivery systems design choices, employees' behaviour, and customer experiences. His doctoral dissertation was a finalist in the Decision Sciences Institute's Elwood S. Buffa award.Enrico has teaching experience in graduate and undergraduate courses in Statistics, Management Science, Operations and Supply Chain Management, and Service Management.Prior to his appointment at UCD, he was assistant professor of operations management at the University of Victoria, Canada. He received his Ph.D. in operations and supply chain management from Clemson University, U.S.A. Before his academic career, Enrico was a junior consultant working with local administrations in the preparation of rural development plans financed through the EU structural funds programme.


  • Programme Director of MSc in Supply Chain Management
    University College Dublin, Michael Smurfit Graduate Business School, Ireland1 May 2016


  • BA
    University of Cagliari
  • MS
    Clemson University SC
  • PhD
    Clemson University SC


  • Italian
    Can read, write, speak, understand and peer review
  • English
    Can read, write, speak, understand and peer review